IATEFL Poland
Computer Special Interest Group

Teaching English with Technology
A Journal for Teachers of English
ISSN 1642-1027
Vol. 4, Issue 1 (January 2004)

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SCREEN RECORDING SOFWARE - A COMPARATIVE REVIEW

by Stanislav Bogdanov

Department of Modern and Applied Linguistics,

New Bulgarian University

Sofia, Bulgaria

stanbogdanov@hotmail.com

Introduction

One of the most useful methods for developing training materials for learning specific software is the use of screen capturing and recording software. Such programs have been available for some time but have become more sophisticated. This review compares some widely available MS Windows screen recording applications and discusses their pedagogical implications.

Overview: Screen Capturing vs. Screen Recording

Screen capturing software allows you to save anything visible on screen in a wide variety of image file formats to create a screenshot. These, however, are still images. Screen capture utilities may come with built-in image editors as to be able to add annotations to the saved images and enable you to create a printable or online tutorial. If you need to add more interactivity, though, you would go for screen recording.

Screen recording is full-motion real-time recorded activity from your Windows Desktop. With such applications an instructor can move through successive steps in using an application and have all those steps recorded in a movie of the screen, usually AVI format. The utility captures the screen, or window (even if you drag it around the screen), or a region with fixed location, or cursor area. When capturing cursor area, the capture area's size is defined by the user but it always follows the cursor. The output to AVI files usually offers choices of video codec with quality setting, including Cinepak, Indeo 3, 4, 5, Microsoft Video 1, MS RLE, or Motion JPEG. Some programs offer audio recording as add-on which are purchased separately, while others allow for real-time sound recording. The option to capture audio with customizable audio coded settings makes these products the ideal tool for making demonstration, tutorial and training videos. The recording runs in the background and is almost undetectable on modern PCs.  

Four widely available applications have been tested and compared.

 

Name

RiverPast Screenrecorder 2.0.5

Camtasia Studio 2

BB FlashBack 1.2

Hero Screenrecorder 2.0.1

Publisher

River Past Corporation

 

TechSmith Corporation

Blueberry Consultants Ltd UK

Century Herosoft Computer Technology Co., Ltd.

China

Product type

Screen recorder

Screen capture/recorder

Screen capture/recorder

Screen capture/recorder, video capture

Language

English

English

English

English, Chinese

OS authoring requirements

Win 98SE/ME/NT/2000/XP

Win 2000/XP

Win 2000/XP

Win XP

Availability

Shareware (30 days)

Commercial

Shareware (15 days)

Shareware

Price

49,95 USD

299,00 USD single user license

100,00 USD

29,95 USD

Output media  format

AVI, MPEG (video codec Cinepack, Indeo 3,4,5, Microsoft Video 1, MS RLE, Motion JPEG)

SWF (Flash), AVI, FLV, WMV, RM, EXE, Animated GIF

AVI, SWF (Flash)

AVI, EXE, GIF, HSR (its own player)

Audio capture

Customizable, variety of audio codec, from any audio source – line-in, microphone, speakers, and a combination of these – 'What U hear' – means that you can play music/sound and still can record from the microphone as you talk through the movie

Yes

Via microphone

Yes - choice what voice to record with a variety of audio codecs

Hardware: Authoring requirements

RAM minimum

64 MB (works with 32 ok)

64 MB

(128 recommended)

128 at least

64 MB

CPU speed

500 MHz (works at lower Hz but with limited video codec)

500 MHz

(1 GHz recommended)

600 MHz

Pentium 133 MMX

Free disc space

3.7 MB

30 MB

--?--

6.60 MB

File size

1.7 MB

22.39 MB

4.77 MB

2.06 MB

Other software needed

Wave playback, DirectX 8.0

DirectX 8.1 and over

DirectX 7.0

DirectX 8.0

Extra(s)

Link to DirectShow free download

Warns of missing codec and prompts for its download

Recording Wizard;

Integration with Macromedia Director, Flash MX, Adobe Premiere, Final Cut Pro-these are needed for the image editing

Built-in editor to annotate movies with text and record a spoken commentary as voiceover

Show/Hide, Use custom cursor, floating toolbar,

Limitations

Watermark is placed in the movie – logo and URL of publisher

single frames for still image AVI slideshow

 

Free demo – either records up to 15 seconds or doesn’t save the file,

custom cursors don’t work

 

Table 1: Features overview

 

As seen, most programs are demanding on resources for authoring, the least demanding being RiverPast Screenrecorder. It also has excellent choice of audio recording source options. Moreover, it can run on most Windows OS, while BB FlashBack cannot be installed. When installed on 'non-XP', Hero Screenrecorder's custom cursors do not work.

The file size varies due to the extras offered with the main application: Camtasia Studio is 22.39 Mb offering integration with third party software needed for image editing. This is also reflected in the price – 299,00 USD. In comparison, RiverPast Screenrecorder is 1.7 Mb. In addition, RiverPast's program is shareware, uses the least disc space, and its limitations after the 30-day trial  are not distracting a lot – a watermark of 10x60 px, the logo and URL of publisher, is placed at the bottom in the centre of the recorded movie. In comparison, Hero Screenrecorder offers an unlimited trial period, but records movies of only up to 15-20 seconds.

Audio capture can be from a variety of sources – line-in, microphone, speakers – and RiverPast makes use of a combination of all of these into the 'What U hear' option. This allows you to play music in the background and still record your voice through the microphone as you talk through the movie, and have both recorded in real time. While RiverPast allows for real-time sound recording,  BB FlashBack audio recording utility is actually an add-on.

 

Some of the software features, found appropriate, have been compared and presented in Table 2.

Legend:           poor (--) not bad (-)         ok (+)   very good (++)

 

 

RiverPast Screenrecorder 2.0.5

Camtasia Studio 2

BB FlashBack

1.2

Hero Screenrecorder 2.0.1

Price

+

- -

- -

++

Least hardware authoring requirements

++

- -

- -

++

Smallest file size

++

- -

+

+

Least free disc space

++

- -

 

+

Output formats

+

++

+

+

Best capture options from audio source

++

+

+

+

Least limitations

++

- -

- -

- -

 

Table 2: Evaluative comparison

 

Evaluation

Screen recording products greatly simplify the task of demonstrating interactively an application's options by creating a tutorial, demonstration or training movie for a class  with unprecedented speed and flexibility. To use a screen recording tool it is not necessary to have any knowledge of movie authoring in general. As a consequence, instructors with little or no ICT experiences are able to create a great deal of course content in electronic format.

Screen recording can facilitate ICT teachers' and teacher trainers' work:

         In class, as you are no longer stuck at your computer to demonstrate how things are done, but free to play the movie and monitor your students' work;

         For distant education, since a movie can be zipped along with printable worksheets, a list of tasks, a glossary, etc., and made available for download.

         Online, because short videos can be embedded in a web page and uploaded to online platforms on the Web (consider bandwidth) or the local network.

I personally found River Past Screen Recorder the most easy to use and extremely user-friendly and intuitive. It does not require special ICT skills. I have used it for presentations, lectures and tutorials with students, and for demonstrations in ICT in ELT teacher training workshops. A sample movie can be found at http://ict.data.bg/screenrecorder/sample.html or http://rack5.free.evro.net/free2/ict/.

 

Limitations

The limitations are more of technical rather than of pedagogical nature. The file size is something to consider as movie files (moreover if they include voice) tend to be huge. So do not be tempted to upload a 90-minute movie to your e-learning platform. However, this will not be much of an issue on the local network. The output EXE format can make the file size significantly smaller, followed by SWF and AVI output. The EXE compresion is something that RiverPast Screenrecorder can benefit a lot from. Screenrecording software has huge area of applicability for educational purposes and freeware will be greatly appreciated.

 

Conclusion

While screen recording software provides significant functions, it is designed for general educational use, not specifically for language learning. However, this has the fortunate by-product of encouraging teachers to try new and creative ways to use ICT.

 


 

FROM CHATTING TO ORAL FLUENCY:

USING CHAT TO IMPROVE SELF-CONFIDENCE AND INCREASE WILLINGNESS TO COMMUNICATE

by Lily Compton

Iowa State University ,

Ames , USA

lilycompton@yahoo.com

 

Abstract

Computer-mediated communication such as synchronous chat can be utilized to promote speaking practice. This paper describes a synchronous chat freeware and how it can be used to increase learners’ self-confidence so they will be willing to communicate orally in a language class. Benefits and challenges of using this freeware are identified to guide practitioners in their decision-making.

 

Introduction

Research on computer-mediated communication (CMC) have shown that using CMC can help to improve student participation of minority groups (Cummins and Sayers, 1990) and women (Selfe, 1990; Flores, 1990), develop writing skills through increased practice (DiMatteo, 1990, 1991), collaboration (Schultz, 2000) and peer editing (Boiarsky, 1990; Moran, 1991; Mabrito, 1992), facilitate social learning (Barker and Kemp, 1990) and enhance student motivation (Warschauer, 1996). In the field of second language acquisition, CMC has been found to be helpful in inducing a great deal of negotiation of meaning between native speakers (NSs) and non-native speakers (NNSs), which in turns facilitates learning when learners modify and restructure their messages through repetitions, confirmations, comprehension checks and so on (Long, 1996; Blake, 2000), and improves grammatical competence (Pellettieri, 2000). There is also an assumption from some studies that synchronous CMC, particularly chatting, is likely to improve one’s speaking ability due to the strong resemblance between chatting and speaking. Chun (1994) hopes that the strong resemblance between the sentences in a text chat and utterances in a spoken conversation could promote the transfer of “the written competence gained from CACD “[Computer-Assisted Classroom Discourse]…to the students’ speaking competence.” (p. 29)

Similarly, Pellettieri (2000: 59) says that,

because synchronous NBC [Network-based Communication], such as chatting, bears a striking resemblance to oral interaction, it seems logical to assume that the language practice through NBC will reap some of the benefits for second language development as practice through oral interaction.

Unfortunately, as Lee (1999) points out, “little has been discussed specifically concerning why and how text-based CMC can be used to help language learners improve spoken fluency and how CMC technology needs to be shaped and adapted to meet the goal of communicative language learning.”

This paper describes the use of a synchronous chat freeware and how it can be used to facilitate oral practice in an ESL classroom. A sample lesson plan is provided to illustrate the incorporation of this chat freeware in a speaking lesson. Benefits and challenges of using chat freeware are identified to guide practitioners in their decision-making.

 

Using ICQ to Improve Spoken Fluency

Software

ICQ, a synchronous chat software was selected for this study because it is a freeware and is easily available. This freeware  can be downloaded from http://web.icq.com/ for both PC and Mac computers as well as handheld and wireless platforms. The latest version for PCs, ICQ Pro 2003a beta build 3800 is about 3.79MB in size. In addition, users can now download the software in various languages such as Arabic, Swedish, Dutch, French, Chinese and Spanish. Unlike other synchronous chat freeware such as MSN Messenger (http://messenger.msn.com/) or Yahoo Instant Messenger (http://messenger.yahoo.com/) which only allow users to view the final version of their partners’ composed utterances, ICQ presents the user with a split screen where they view their own messages in the top box as each letter is typed as well as each letter in their partners’ composed utterances in the bottom box as they are typed. Therefore, turn-taking is not restricted by the mode of communication and speakers can choose to co-construct the discourse, resulting in a closer resemblance to oral conversation. ICQ also allows more than two speakers to chat at the same time. Each speaker in the chat session will have their own box and their user name at the top of the box. Figure 1 shows the chat screens for two chat partners.

 

Figure 1. Chat screen for two users. (http://www.public.iastate.edu/~nkerli/chat.html)

 

A sample lesson plan for an ESL classroom

The minimum requirements needed to carry out a lesson with ICQ involve access to computers with Internet access (preferably one computer per student), approximately 4MB of disc space and a text editor such as Notepad. The ICQ software should be pre-installed and the teacher should set up accounts for each student prior to the class activity in order to save class time. Once these accounts and passwords have been set up, the teacher can give the students the user names and passwords so they can log-on during any session without the teacher’s assistance. In addition, it is necessary to pair up the students’ accounts so each student has at least a chat partner listed in the ICQ chat list. Before a chat session, the teacher also needs to provide students with a task so they have a purpose to chat (see Appendix 1 for an example). Once students have understood their task, they set off on the chat session for 20 minutes. Upon completion of their chat task, they can save the chat session which can be printed out in Notepad for future reference or self-analysis. Till this point, ICQ has only been helping students with the brainstorming and organization of their discussion points. Thus, in order to help students with their speaking skills, the teacher should follow-up with a report session where students either take turns to report their discussion points or an open session where students are given opportunities to share what they shared with their chat partners.

 

Starting a chat session and printing the saved chat session

1. Click on the Start Menu at the bottom left corner of the screen and launch the ICQ program.

2. Enter user password.

3. If the user is assigned to send the Chat Request, click the left button of the mouse next to the partner’s name. The partner will receive a request which he/she must accept in order to begin the chat session.

4. Once the chat boxes appear on the screen, the users may begin the chat session.

5. After the session has been completed, users can click to close the chat box. A pop-up menu then prompts them to save the chat session. Learners do so by clicking “OK.

6. Save the chat session on the desktop or in a folder where it can be easily located later.

7. In order to print the saved file, open a text editor such as Notepad. Then open the saved file from its current location and click “Print.”

 

Benefits of using ICQ

In a simple lesson plan as described above, ICQ can help ESL learners, particularly adult learners, improve their oral proficiency in at least two ways. First of all, a study by Compton (2002) found that chatting helped some students, particularly those with lower level of oral proficiency, to feel more prepared to speak up in class. Journal entries by these students show that chatting helped them to develop and organize their ideas and sentence constructions as well as familiarize themselves with the required vocabulary thereby increasing their perception of their speaking competence and their confidence.

Studies by Cheng, Horwitz and Schallert (1999), Horwitz, Horwitz and Cope (1986), and MacIntyre and Gardner (1991) have found that second language classroom anxiety has a strong speaking anxiety element. It is therefore necessary to help second language (SL) learners to feel more confident so they will be willing to take risks and use the given opportunities to practice speaking in class. Compton (2002) claimed that participants who exchanged constructive input with their partners during the chat session took more turns to speak in an open discussion and produced more words than those who were not on-task during the chat activity. One student reported that he was more willing to communicate because he felt more prepared to speak after chatting. He stated in his journal entry, “It is an excellent form for us to speak. Because we have already write down the words. We can also easily to speak it out.” (Compton, 2002:64). Therefore, by helping to improve the learners’ self-confidence, they are then more willing to take risks to speak in the L2, which in turn will provide the practice they need to improve their speaking skills. As they continue to see improvement in their speaking ability, they will feel more confident and more willing to seek out communication opportunities, thus reinforcing a positive cycle.

In addition, the chat session can be a beneficial aspect to the lesson as learners are able to see their thoughts as well as their partners’ thoughts in print before having to speak in front of their classmates. Compton’s study (2002) also revealed that there is a significant transfer of language from the written mode (chatting) to the spoken mode (oral report). Her study showed that learners transfer lexical phrases through direct transfer, substitution/ellipsis and paraphrasing. Here, she defines a direct transfer as “identical or almost identical lexical phrases that appear in both chat and oral transcripts” (Compton, 2002: 73) while substitution/ellipsis involves a slight substitution of pronouns, synonyms (nouns, verbs or adjectives), expressions or omission of one or more non-content words. Finally, paraphrasing from chat mode to oral communication maintains ideas but differ in word choice, sentence structure and organization. She pointed out that learners who have lower proficiency depended more on direct transfer and substitution/ellipsis compared to those who have higher proficiency. In addition, she also found out that learners not only transferred their own language, they also transferred their partners’ utterances.

 

Challenges of using ICQ

Essentially, the technology itself will not be the chief driving force in improving the learners’ speaking skills. In this case, ICQ is merely the tool which the instructor may utilize to address the affective state of the learners. If applied successfully, the instructor may help to decrease the fear of learners, especially adult learners who perceive themselves to be socially adept individuals in their first language. This will encourage them to take the risk in speaking up in class despite having to grapple with the target language.

In order to ensure successful application, the instructor needs to keep all participants on task. If learners did not receive adequate constructive input from the chat session, they will likely feel unprepared to share their ideas in class. In addition, the instructor needs to provide an authentic need to communicate so learners will see the need to chat. Jig-saw tasks and information-gap tasks in which each learner is given partial information have been shown to promote more negotiation. (Pica, Kanagy, and Falodun, 1993). Finally, learners need to be paired up carefully. If learners do indeed transfer their partners’ language, the instructor should consider the following issues:

- Will pairing a low-ability learner with a high-ability learner be beneficial to both parties or will it be detrimental to the learning of the high-ability learner?

- How will it impact the learning process if one learner does not participate at the level expected by the instructor?

- Will pairing students of the same-ability level be better than students with different abilities?  

Equally important to the lesson plan is the opportunity for learners to speak in class. Providing learners the opportunity to chat online alone will not guarantee improvement in spoken proficiency. Learners need to transfer the experience to real oral communication. Despite the assumptions that the strong resemblance between chat and oral communication will transfer from written to spoken, learners still need the opportunities to practice speaking. ICQ will only provide the resource for learners to be more prepared and be less anxious when speaking up in class.

 

Making the most of ICQ

Since ICQ is an open chat channel, users can receive messages and chat invitations from users who are not on their list. Therefore, it is necessary to advise students to put themselves in the Invisible Mode once they have successfully established a chat screen with their partners to avoid any interruption.

Other than that, ICQ can be downloaded in different languages. Instructors of other languages such as Arabic, Dutch, German, Italian, Portuguese, Spanish, Chinese, French, Hebrew, Japanese, Russian and Swedish may consider utilizing ICQ for a similar class activity by downloading to translate the ICQ interface into these languages. (Find out more about Lingoware at http://www.icq.com/download/pro_languages.html)

In addition, ICQ also provides voice, ICQphone and video functions which could enhance the chat session. Instructors who wish to utilize these features should bear in mind that other hardware may be required and learners may find it difficult to concentrate on two different modes at any one time, for instance text chatting and voice chatting within one given task.

Another way of reaping the benefits of ICQ is to have an authentic collaboration with people outside the classroom. Instructors who can plan a chat session with another class of learners may consider the option of having their class of non-native speakers chat with a class of native speakers. As Lee (1999) pointed out, CMC has an advantage over face-to-face verbal interaction as “CMC is an interactive text-based medium” which can “make the texturalization of the linguistic intuition of native speakers available on the screen” allowing learners to notice the structure of the communication and target specific linguistic features. However, in this situation, it is important to keep in mind that the stakes should be similar, i.e. the native speakers should have some authentic need to communicate with the non-native speakers. If the stakes are not similar, the group of students with lower stakes may not take the activity seriously causing the learning exchange to be less constructive for the other group.

Finally, ICQ allows chat sessions to be saved and printed out in text editors such as Notepad. Instructors may consider letting students use these print-outs as references or self-evaluations after the chat session. Learners may then utilize the print-outs for noticing and analyzing the language structures either at the discourse level, or structural level or any other levels for “reinforcement so it [sic] they can be used in later, different linguistic situations” (Lee, 1999).

 

Conclusion

As Lee (1999) points out, “no single instruction method can ensure the mastery of spoken skills of TL.” Online chatting is not a replacement for face-to-face interactions. It is an alternative instructional method that could be used to promote oral proficiency by increasing ESL learners’ willingness to take risks through visual preparation, i.e. seeing and organizing their ideas in print and reducing their anxiety level. This paper presents a possible lesson plan and the incorporation of a chat activity to address the affective state of ESL learners in hope that CMC can have a positive impact. Finally, alternative uses of chat activities have been suggested and other pedagogical issues have been raised to highlight the need for more experimentation and empirical researches to fully “harness” the features of CMC for the benefit of language learning.  

 

References

Barker, T. T., Kemp, F. O. (1990). "Network theory: A postmodern pedagogy for the writing classroom." In C. Handa (Ed.), Computers and community: Teaching composition in the twenty-first century. Portsmouth , NH : Heinemann.

Blake, R. (2000). "Computer mediated communication: A window on L2 Spanish Interlanguage." Language Learning & Technology, 4 (1): 120-136.

Boiarsky, C. (1990). "Computers in the classroom: The instruction, the mess, the noise, the writing." In C. Handa (Ed.), Computers and community: Teaching composition in the twenty-first century. Portsmouth , NH : Heinemann.

Cheng, Y., Howritz, E.K., Schallert, D. L. (1999). "Language anxiety: Differentiating writing and speaking components." Language Learning, 49 (3): 417-446.

Chun, D. (1994). "Using computer networking to facilitate the acquisition of interactive competence." System, 22 (1): 17-31.

Compton , L.K.L (2002). "From chatting to confidence: A case study of the impact of online chatting on international teaching assistants’ willingness to communicate, confidence level and fluency in oral communication." Unpublished Master thesis. Ames , IA : Iowa State University .

Cummins, S., Sayers, D. (1990). "Education 2001: Learning networks and educational reform." Computers in the Schools, 7 (1/2): 1-29.

DiMatteo, A. (1990). "Under erasure: A theory for interactive writing in real time." Computers and Composition, 7  (S.I.): 71-84.

DiMatteo, A. (1991). "Communication, writing, learning: An anti-instrumentalist view of network writing." Computers and Composition, 8 (3): 5-19.

Flores , M. (1990). "Computer conferencing: Composing a feminist community of writers." In C. Handa (Ed.), Computers and community: Teaching composition in the twenty-first century. Portsmouth , NH : Heinemann, 107-139.

Horwitz, E., Horwitz, M., Cope, J. (1986). "Foreign language classroom anxiety." Modern Language Journal, 70: 125-132.

Lee, C-H. (1999). "An exploration of pedagogical implications of using networked-based computer mediated communication in the communicative language classroom." Interpersonal Computing and Technology Journal, 7 (1-2); http://jan.ucc.nau.edu/~ipct-j/1999/n1-2/Lee.html.

Long, M.H. (1996). "The role of linguistic environment in second language acquisition." In W. C. Richie & T.K. Bhatia (Eds.), Handbook of research on language acquisition, Vol.2: Second language acquisition. New York : Academic Press, 413-468.

MacIntyre, P., Gardner, R. (1991) "Investigating language class anxiety using the focused essay technique." Modern Language Journal, 75 (iii): 296-304.

Mabrito, M. (1992). "Computer-mediated communication and high-apprehensive writers: Rethinking the collaborative process." The Bulletin (December): 26-30.

Moran, C. (1991). "We write, but do we read?" Computers and Composition, 8 (3): 51-61.

Pellettieri, J. (2000). "Negotiation in cyberspace: The role of chatting in the development of grammatical competence." In Warschauer, M. and Kern, R. (Eds.), Network-based language teaching: Concepts and practice. Cambridge : CUP.

Pica, T., Kanagy, R., Falodun, J. (1993). "Choosing and using communication tasks for second language instruction." In G. Crookes, S. Gass (Eds.), Tasks and language learning: Integrating theory and Practice. Vol 1. Clevedon , England : Multilingual Matters, pp. 9-34.

Schultz, J.M. (2000). "Computers and collaborative writing in the foreign language curriculum." In M. Warschauer, R. Kern (Eds.), Network-based language teaching: Concepts and practice. Cambridge : CUP.

Selfe, C. (1990). "Technology in the English classroom: Computers through the lens of feminist theory." In C. Handa (Ed.), Computers and community: Teaching composition in the twenty-first century. Portsmouth , NH : Heinemann.

Warschauer, M. (1996). Motivational aspects of using computers for writing and communication. Honolulu : University of Hawaii , Second Language Teaching & Curriculum Center .

Warschauer, M. (1999). Electronic literacies: Language, culture, and power in online education. Mahwah , NJ : Erlbaum.

 

APPENDIX

Career Requirement: Experience vs. Paper Qualification
A communicative task using computer-mediated communication

(modified after Compton , 2002:101)

 

Instructions for Student A

Task Situation

In today's modern society, career is a big part of people's lives. However, in order to secure a good job, one has to fulfill certain requirements. You believe that a person with working experience can build a better career in a shorter amount of time. You need to present three arguments for the importance of work experience over paper qualification. On the other hand, your partner will present three arguments for the importance of paper qualification.

Instructions for Student B

Task Situation

In today's modern society, career is a big part of people's lives. However, in order to secure a good job, one has to fulfill certain requirements. You believe that a person with paper qualifications can build a better career in a shorter amount of time. You need to present three arguments for the importance of paper qualification over working experience. On the other hand, your partner will present three arguments for the importance of working experience.

 

What you need to do

1.       Click on the Start Menu at the bottom left corner of the screen to start the ICQ program.

2.       Enter your password.

3.       If you are assigned as Student A, send a Chat Request by clicking the left button of the mouse next to your partner's name. If you have been assigned as Student B, you may skip this step.

4.       When you are in chat mode, share and discuss the arguments for the importance of work experience.

5.       Your partner will present you with three arguments for the importance of paper qualification. Try to persuade him to change his mind.

6.       After you and your partner have completed the task, click to end the chat session and a pop-up menu will ask if you want to save the chat. Click "Save Chat".

7.       Save the chat on the Desktop under the file name Chat.

8.       You have 20 minutes to complete the task.


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